In die video vertel Ellen ons van haar ervaring met Platinum Life.
(In this video Ellen tells us about her experience with Platinum Life)
Experience with Platinum Life
I had taken out a policy many years ago, when I first took the policy it was a very small premium and over time the policy had increased. Due to the fact that I was involved in farming I often had my back against the wall and I really struggled, I didn’t always know where I would get money from. At some stage I contacted Platinum Life and told them I couldn’t continue with the policy any longer and asked how to go about cancelling it. The person that I spoke to said, “Please do not cancel your policy ma’am”, but I said that I simply couldn’t afford it. They then asked me what I could afford and I then told them what I could afford. The lady then told me that they would fix my premium at that amount and asked if I would be happy with that. To this day I am so grateful to Platinum Life that they didn’t let me cancel the policy. When we then put in the claim, my husband urged me to go ahead with it, and I felt so thankful that none of the cancer remained behind that I almost felt it was unnecessary to claim because you shouldn’t ask for money when you are so thankful. My husband said, “You had so many extra expenses, submit the claim and see what happens.” I put in the claim, but my husband got the forms and filled them in and I just signed them. Our whole experience was unbelievably positive, and it really comes straight from my heart, what I experienced with Platinum Life was unbelievably positive.